Last updated: August 13, 2026
By creating an account, tapping 'I Agree', or using BesideSafe, you agree to these Terms of Service, including the arbitration agreement and class-action waiver in Section 13. If you do not agree, do not use the app. You must be at least 13 years old to use BesideSafe.
BesideSafe provides personal safety tools: live location sharing with approved contacts, safe travel monitoring, SOS alerts to your chosen contacts, and check-in features. BesideSafe is SELF-DIRECTED software: no person monitors your location, alerts, or safety on your behalf, and BesideSafe never contacts emergency services for you. Alerts go only to the friends and contacts you configure.
BesideSafe is NOT an emergency service and is NOT a substitute for calling 911 or your local emergency number. In any emergency, contact official emergency services FIRST. Every safety feature — SOS, Timed Walk, Drive Mode, FollowCheck, Place Alerts, pings, and location sharing — is provided on a best-effort basis and can fail or be delayed for reasons outside our control, including: no or poor network coverage, GPS inaccuracy or drift, device battery depletion or power-off, operating-system restrictions or permission changes, push-notification delivery failures by Apple/Google, and third-party service outages. You must never rely on BesideSafe as your sole or primary means of summoning help.
You acknowledge that personal safety involves inherent risks that software cannot eliminate. You use BesideSafe to supplement — never replace — your own judgment and ordinary safety precautions. To the maximum extent permitted by law, you assume all risk arising from your use of, or reliance on, the app and its safety features.
You control who sees your location at all times. By sharing your location with a friend, you consent to that friend viewing your real-time position. You can disable sharing at any time via Ghost Mode. BesideSafe is not responsible for how your accepted friends use your location information.
You can turn most notification types off in Settings. SOS alerts are the exception and are always delivered: when someone you are connected to triggers an SOS, you will be notified regardless of your notification preferences. This is deliberate — an SOS is a person asking for help, and a setting changed months earlier should not decide whether you hear about it. Your device's own operating-system notification permissions still apply and are outside our control; if you disable notifications for BesideSafe at the OS level, or your device is offline, we cannot deliver anything.
BesideSafe offers a free tier and paid tiers. Paid subscriptions are billed through Apple, Google, or our web payment processor, auto-renew unless cancelled before the renewal date, and refunds follow the respective platform's refund policy.
We may suspend or terminate accounts that violate these terms, abuse safety features, or engage in fraudulent activity. You may delete your account at any time via Settings → Delete Account. Deletion is permanent and irreversible.
BESIDESAFE IS PROVIDED 'AS IS' AND 'AS AVAILABLE', WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the app will be uninterrupted, timely, secure, or error-free, that location data will be accurate, or that any alert will be delivered or delivered in time.
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) BesideSafe and its owners, developers, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for personal injury, death, property damage, or loss of data, arising from or related to the app — including the failure, delay, or inaccuracy of any safety feature or alert; and (b) our total aggregate liability for all claims shall not exceed the greater of one hundred U.S. dollars ($100) or the amounts you paid us in the twelve months before the claim arose. Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the smallest extent permitted by law.
You agree to indemnify and hold harmless BesideSafe and its owners and developers from claims, damages, and expenses (including reasonable attorneys' fees) arising from your misuse of the app, your violation of these terms, or your violation of any law or third-party right — including use of the app to track any person without consent.
Before filing any claim, you agree to contact us and attempt informal resolution for 30 days. Except for small-claims-court matters, any dispute arising from these terms or the app shall be resolved by BINDING INDIVIDUAL ARBITRATION under the rules of a recognized arbitration provider, and YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION or class-wide arbitration. You may opt out of this arbitration agreement by emailing us within 30 days of first accepting these terms.
We may update these terms from time to time. We will notify you of significant changes via email or in-app notice. Continued use after changes constitutes acceptance.
These terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles.
If any provision of these terms is held unenforceable, that provision is enforced to the maximum extent permissible and the remaining provisions remain in full force. The limitations in Sections 3, 4, 9, and 10 survive termination of your account.
Questions about these terms: support@besidesafe.com